Automatic indemnification
Free service that allows for indemnification of object in case of deviation, loss or damage. Compensation rules and value are defined in the service Price List and can be checked in post office, at the moment of postage or in Portal of Correios.
In case of accident, the indemnification value for each type of parcels will be:
SEDEX - R$ 50,00
SEDEX 10 - R$ 75,00
SEDEX Today - R$ 75,00
PAC - R$ 50,00
Dimensions and weight limits
The maximum weight accepted for parcels services are:
|
Service |
Maximum weight |
|
SEDEX, SEDEX to be charged and Cash-on-delivery |
30kg |
|
e-SEDEX |
15kg |
|
SEDEX 10, SEDEX 12 and SEDEX Today |
10kg |
|
PAC |
30kg – national individual shipment; |
Minimum and maximum dimensions accepted for parcels services are:
|
Package and Box |
Minimum |
Maximum |
|
Length (L) |
16 cm |
105 cm |
|
Width (W) |
11 cm |
105 cm |
|
Height (H) |
2 cm |
105 cm |
|
Maximum sum of dimensions: L + W + H |
- |
200 cm |
|
Envelope |
Minimum |
Maximum |
|
Length (L) |
16 cm |
60 cm |
|
Width (W) |
11 cm |
60 cm |
|
Only for clients with contract will be accepted packing of PAC parcel in bubble envelope or other enveloped fabricated with material resistant to impact, when the content is constituted of small volume and weight good. |
||
|
Roll |
Minimum |
Maximum |
|
Length (L) |
18 cm |
105 cm |
|
Diameter (D) |
5 cm |
91 cm |
|
Maximum sum of dimensions: L + (2 x D) |
- |
200 cm |